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Holland America Line: Ship Services Department at Port of Seattle
Cruise line pre-order verified No commercial relationship
Flowers delivered to the stateroom on embarkation day for Holland America Line sailings departing Port of Seattle. Ordered directly from Holland America Line through Ship Services Department, not through a florist.
Send flowers to a Holland America cruise gathers this line's program, the quoted cutoff, and the ports where it applies.
This operator contradicts itself
Two weeks and two working days are both published by Holland America on the same page. They are not two options a sender may freely pick between. The later window is qualified as "some" orders that "may be" charged, which is permission, not a guarantee. Treat two weeks as the deadline you can rely on and the two-day window as a phone call worth making rather than a plan worth building on.
Published ordering deadline
Quoted word for word from the operator. Nothing here is normalised, rounded, or rewritten.
Gift orders must be prepaid and received two weeks in advance of sailing
Prepaid orders. Holland America, Can I send bon voyage gifts and packages?. Last read 2026-08-30.
Some last-minute gift orders may be charged to a Holland America Line Rewards Visa Card, or Visa, American Express, MasterCard, or Discover, up to two working days before sailing
Card orders, described as last-minute. Holland America, Can I send bon voyage gifts and packages?. Last read 2026-08-30.
Limits worth knowing
- Holland America publishes no flower-specific deadline separate from its general gift deadline, so the two-week figure is what a flower order inherits.
- Orders go through a department, not a shopping cart. Expect a phone call rather than a checkout page.
How to order
Orders go to Holland America Line directly, through Ship Services Department. We do not take orders and we are not an intermediary.
Go to Holland America Line · (800) 541-1576
Applies at
What cruisers report
Public traveler reports, paraphrased in our own words from the linked threads. Not verified by us, and not part of the sourced record on this page.
Cruisers said Holland America's new online flower menu has about ten choices and costs more than before. One said onboard choices were also reduced and each came with a Delft vase that had to be bought. Another said two arrangements on a May 2026 sailing lasted well.
Cruise Critic forums · · mixed · read the thread
Asked about Holland America's pre-cruise birthday package that lists flowers and balloons, cruisers preferred ordering a regular arrangement at Guest Services once aboard. One said a year earlier pre-ordered flowers on a long cruise could only be delivered on day one; the Guest Services photo album and a chat with the onboard florist gave more options. Pre-order usually comes with a standard glass vase; nicer arrangements were reported around $40–$60.
Cruise Critic forums · · mixed · read the thread
A sender who ordered flowers on Holland America's website for a passenger sailing from Vancouver in May 2025 later learned they never arrived. Holland America would not look into it without the passenger's booking number and email. Replies advised telling the recipient in advance so a missing gift can be raised on board.
Cruise Critic forums · · negative · read the thread
Cruisers disagreed on delivery dates. One said the website and a phone agent in early 2025 would only deliver a pre-ordered arrangement on embarkation day; others said orders placed at Guest Services on board can be timed for a later date and came out larger than pictured.
Cruise Critic forums · · mixed · read the thread
The vase that comes with a HAL stateroom arrangement is yours to keep - the onboard florist confirms it, and will box a Delft vase for packing in your suitcase. Flowers can be pre-ordered under Extras/Flowers on the HAL site, ordered from the Guest Services flower book, or picked with the florist at the craft open house or onboard pop-ups; vases are also sold separately (reported from about $17.50).
Cruise Critic forums · · positive · read the thread
On Noordam, a cruiser who ordered at Guest Services received the wrong vase and different flowers than pictured. The florist brought a replacement, which lasted six days. Another cruiser said arrangements pre-ordered for embarkation day were just as nice as onboard ones.
Cruise Critic forums · · mixed · read the thread
On a 14-day Eurodam crossing, a cruiser ordered from the ship's florist on boarding day. The arrangement came the next day; the tulips lasted a week and the rest about two weeks. Others said Guest Services keeps a book of designs and that onboard choices beat the pre-cruise list.
Cruise Critic forums · · positive · read the thread
Sources
Every claim above traces to one of these. Last read 2026-08-30.
Gift orders must be prepaid and received two weeks in advance of sailing. Some last-minute gift orders may be charged to a Holland America Line Rewards Visa Card, or Visa, American Express, MasterCard, or Discover, up to two working days before sailing
https://www.hollandamerica.com/en/us/faq/cruise-planning/gift-packages/bon-voyage-gifts-gift-packages · read 2026-08-30
Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices.
https://www.hollandamerica.com/en/us/plan-a-cruise/get-ready-for-your-cruise/faq/know-before-you-go · read 2026-08-30
We checked this on the date shown. Cruise lines change these deadlines without announcing it, so click through to the source and confirm before you plan around it. See the editorial standard for how we check.